How do I become a Compass Medical Patient?
Who is Compass Medical Affiliated with?
Do I have to be a Compass patient to be seen in the UCC?
If I am not a Compass patient, can I have my laboratory work drawn here?
How can I apply for a job at Compass Medical?
What insurance plans does Compass Medical accept?
Can I still keep my Compass Medical Physician even though my healthcare benefits have changed?
Can I change locations or Physicians if necessary?
How can I see a specialist?
What holidays will Compass Medical be closed?
1. How do I become a Compass Medical Patient?
First, find the Compass Medical office that suits your medical needs. Next, call your office and let them know you'd like to become a new patient. Your new office will send you a New Patient Package which you will need to fill out and send back.
2. Who is Compass Medical Affiliated with?
We are affiliated with Partners Community HealthCare, Inc.
Partners Community HealthCare, Inc. (PCHI) was established in 1994, shortly after the creation of Partners HealthCare System. PCHI is affiliated with more than 1,000 primary care physicians (internists, pediatricians and family practice physicians) and over 3,500 specialists who provide care to more than 1.5 million patients.
3. Do I have to be a Compass patient to be seen in the UCC?
Any Compass patient can be seen in the UCC. Non-Compass patients with a PPO or Medicare can be seen in the UCC. If you have an HMO you must obtain a referral from your PCP.
4. If I am not a Compass patient, can I have my laboratory work drawn here?
Unfortunately, our Laboratory is for Compass Patients only. For more information on becoming a Compass Patient, please call one of our Primary Care offices nearest you.
5. How can I apply for a job at Compass Medical?
For a current list of job opportunities, please click here or go to our “Careers” section.
6. What insurance plans does Compass Medical accept?
Compass Medical participates and contracts with a large number of area insurance plans including those listed below.
We have not listed every insurance plan accepted, so if you do not see your insurance plan listed, please call our Patient Accounts Department at (508) 350-2450 to verify if your plan is accepted.
We may not accept every product from those insurance plans listed below. Please check with us to confirm participation.
Aetna
BCBS
Cigna
First Health
GIC Commonwealth
Harvard Pilgrim Health Care
HealthCare Value Management
Medicaid (limited plans/not accepted at all locations)
Medicare
Network Health
Private Healthcare Systems
Senior Whole Health
Tri-Care
Tufts Health Plan
Worker’s Compensation/MVA
FOR MORE INFORMATION REGARDING BILLING AND INSURANCE, PLEASE VISIT THE BILLING CENTER
7. Can I still keep my Compass Medical Physician even though my healthcare benefits have changed?
Compass Medical accepts a wide range of insurance plans (listed above). It is very likely you can stay with your preferred Compass Medical Provider, however, call your Doctor’s office as soon as your benefits change to ensure your new health plan is accepted and to submit your new information.
8. Can I change locations or Physicians if necessary?
Of course. Compass Medical has over 40 Doctors in 8 locations across the South Shore region and continues to expand today for further patient convenience. Because all Compass Medical offices operate on the same electronic medical record system, your transition will be smooth and hassle-free.
9. How can I see a specialist?
Compass Medical offers an extensive array of services (for a full list, click here). Some health plans allow patients the ability to self-refer for certain specialty services, such as mammograms, without an authorization from your doctor. Contact your health plan provider to see what services you can receive without a referral or call your Physicians office for further information.
10. What holidays will Compass Medical be closed?
In 2012, all offices (except the Urgent Care Center, Radiology Department and the Lab) will be closed on the following holidays:
New Years Day, Celebrated Monday January 2, 2012
President’s Day, Monday, February 20, 2012
Patriot’s Day, Monday, April 16, 2012
Memorial Day, Monday, May 28, 2012
Independence Day, Wednesday, July 4, 2012
Labor Day, Monday, September 3, 2012
Columbus Day, Monday, October 8, 2012
Thanksgiving, Thursday, November 22, 2012
Day After Thanksgiving, Friday, November 23, 2012
Christmas, Celebrated Tuesday, December 25, 2012
For Patient convenience, the Urgent Care Center, Radiology Department and Laboratory follow a different schedule. For detailed 2012 holiday hours, click here.